Support
Need help with Roam? We're here.
Contact us
Email [email protected] and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I sign in?
Roam uses passwordless sign-in. Enter your email address and we'll send you an 8-digit code. Enter the code in the app to sign in. No password required.
How do I create a trip?
Tap the + button on the Trips screen, enter a trip name, start and end dates, and your preferred currency. Roam will generate a day-by-day itinerary automatically.
Can I share a trip with someone?
Yes. Open the trip, go to Members, and invite someone by email. You can assign them as an Editor (can add and edit items) or a Viewer (read-only). They'll receive an email with an 8-digit invite code to enter in the app.
Does Roam work offline?
Partly. Roam caches your trips on your device, so you can open and read them without a connection. Creating or editing anything requires an internet connection — offline changes are not saved.
How do reminders work?
You can set reminders on any trip item. Roam will send you a push notification at the time you choose. Make sure notifications are enabled for Roam in your device settings.
How do I attach tickets and booking confirmations?
Open a trip or a trip item and add a document — Roam accepts PDF files and images. You can also share a file into Roam directly from another app, such as your mail client, and choose which trip it belongs to.
How do I delete my account?
Go to the Profile tab and tap "Delete Account" at the bottom of the screen. You will be asked to confirm. Deletion is permanent and removes your account and all associated trip data immediately.
If you no longer have the app installed, email [email protected] from the address you signed up with and we will delete your account and all associated data for you.