RoamSupport
Need help with Roam? We're here.
Contact us
Email support@famhq.org and we'll get back to you as soon as possible.
Frequently asked questions
How do I sign in?
Enter your email address and we'll send you a 6-digit code; enter it in the app. There is no password. The first sign-in creates your account. Roam is free to use with limits.
How do I create a trip?
Tap + on the Trips screen, enter a name, the start and end dates and your currency. Roam creates the days for you.
Does Roam work offline?
Partly. Roam keeps your trips on the device, so you can read them without a connection. Creating or editing anything needs a connection.
How do reminders work?
Set a reminder on any trip item and Roam sends a push notification at that time. Make sure notifications are allowed for Roam in your device settings.
What are the limits?
An account keeps up to 3 trips of its own; joining other people’s trips does not count.
How do I delete my account?
Open Profile and tap "Delete account". We'll email you a code; enter it to confirm. This permanently deletes the trips you own, your files and reminders. Your other FAMHQ apps keep their data. If you no longer have the app, email support@famhq.org from the address you signed in with and we'll delete your Roam account for you.